Privacy - Site Policy

Terms, conditions and Privacy – Policy of the ceramicsud.it website This Application collects some Personal Data from its Users.

Owner of the Data Privacy

- CERAMICA SUD CURLANTE SRL

- Viale Luigi Einaudi - FERRANTELLI INDUSTRIAL AREA

– 73026 MELENDUGNO / LE Lecce (Italy)

Owner's email address: info@ceramicasud.com

Website: www.ceramicasud.it

The privacy policy for the services rendered by Ceramica Sud Curlante Srl shown below will be valid from 25 May 2018 as required by the new General Data Protection Regulation - GDPR.

Types of data collected Among the Personal Data collected by this Application, independently or through third parties, there are: email, Cookies, Usage data, name, surname, gender, date of birth, telephone number, VAT number, company name, country, province, postal code, city, tax code and user ID. Complete details on each type of data collected are provided in the dedicated sections of this privacy policy or through specific information texts displayed before the data is collected. Personal Data may be freely provided by the User or, in the case of Usage Data, collected automatically when using this Application. Unless otherwise specified, all Data requested by this Application are mandatory. If the User refuses to communicate them, it may be impossible for this Application to provide the Service. In cases where this Application indicates some Data as optional, Users are free to refrain from communicating such Data, without this having any consequence on the availability of the Service or on its operation. Users who have doubts about which Data are mandatory are encouraged to contact the Owner. Any use of Cookies - or other tracking tools - by this Application or by the owners of third-party services used by this Application, unless otherwise specified, has the purpose of providing the Service requested by the User, in addition to further purposes described in this document and in the Cookie Policy. The User assumes responsibility for the Personal Data of third parties obtained, published or shared through this Application and guarantees that he has the right to communicate or disseminate them, freeing the Owner from any liability towards third parties. Methods and place of processing of the collected Data Methods of treatment The Data Controller adopts the appropriate security measures to prevent unauthorized access, disclosure, modification or destruction of Personal Data. The processing is carried out using IT and/or telematic tools, with organizational methods and with logic strictly related to the purposes indicated. In addition to the Data Controller, in some cases, other subjects involved in the organization of this Application (administrative, commercial, marketing, legal, system administrators) or external subjects (such as third party technical service providers, postal couriers, hosting providers, IT companies, communication agencies) also appointed, if necessary, as Data Processors by the Data Controller. The updated list of Managers can always be requested from the Data Controller. Legal basis of the processing The Data Controller processes Personal Data relating to the User in the event that one of the following conditions exists: the User has given consent for one or more specific purposes; Note: in some jurisdictions, the Data Controller may be authorized to process Personal Data without the User's consent or another of the legal bases specified below, as long as the User does not object ("opt-out") to such treatment. However, this is not applicable if the processing of Personal Data is governed by European legislation on the protection of Personal Data; the processing is necessary for the execution of a contract with the User and/or for the execution of pre-contractual measures; the processing is necessary to fulfill a legal obligation to which the Data Controller is subject; the treatment is necessary for the execution of a task of public interest or for the exercise of public powers with which the Data Controller is invested; the processing is necessary for the pursuit of the legitimate interest of the Data Controller or of third parties. However, it is always possible to ask the Data Controller to clarify the concrete legal basis of each treatment and in particular to specify whether the treatment is based on the law, provided for by a contract or necessary to conclude a contract. Location The Data are processed at the Data Controller's operating offices and in any other place where the parties involved in the processing are located. For more information, contact the owner. The User's Personal Data may be transferred to a country other than that in which the User is located. To obtain further information on the place of processing, the User can refer to the section relating to the details on the processing of Personal Data. You have the right to obtain information regarding the legal basis for the transfer of Data outside the European Union or to an international organization of public international law or consisting of two or more countries, such as the UN, as well as regarding the security measures taken by the Data Controller to protect the Data. If one of the transfers described above takes place, the User can refer to the respective sections of this document or request information from the Data Controller by contacting him at the opening dates. Retention period Data are processed and stored for the time required by the purposes for which they were collected. Therefore: Personal Data collected for purposes related to the execution of a contract between the Owner and the User will be retained until the execution of this contract is completed. Personal Data collected for purposes attributable to the legitimate interest of the Data Controller will be retained until such interest is satisfied. The User can obtain further information regarding the legitimate interest pursued by the Data Controller in the relevant sections of this document or by contacting the Data Controller. When the treatment is based on the User's consent, the Owner can keep the Personal Data for longer until said consent is revoked. Furthermore, the Data Controller may be obliged to keep Personal Data for a longer period in compliance with a legal obligation or by order of an authority. At the end of the retention period, the Personal Data will be deleted. Therefore, at the end of this term the right of access, cancellation, rectification and the right to data portability can no longer be exercised. Purpose of the Processing of the Data collected The User's Data is collected to allow the Owner to provide its Services, as well as for the following purposes: Contacting the User, Statistics, Interaction with external social networks and platforms, Remarketing and behavioral targeting, Registration and authentication, Viewing content from external platforms, Address management and sending of email messages, Payment management, Interaction with live chat platforms, Tag management and Advertising.

Ceramica Sud Curlante Srl

Details on the processing of Personal Data Personal Data is collected for the following purposes and using the following services:

  • CONTACT THE USER

Contact form Personal Data: email, name and telephone number, address, billing data provided by the user Mailing list or newsletter Personal Data: email Live chat with Whats App Personal Data: email, name and telephone number, address, data billing information provided by the user

  • TAG MANAGEMENT

Google Tag Manager (Google LLC) Google Tag Manager is a tag management service provided by Google LLC. Personal Data collected: Cookies and Usage Data.

  • INTERACTION WITH LIVE CHAT PLATFORMS

Whats App Web: Personal Data and Usage Data

Users who have provided their telephone number may be contacted on whatsapp for commercial or promotional purposes related to this Application, as well as to satisfy requests for support. Personal Data collected: ZIP code, city, Tax Code, surname, email, User ID, profile picture, billing address, shipping address, name, house number, telephone number, password and province. Statistics collected directly

  • ADVERTISING'

This type of service allows the User's Data to be used for commercial communication purposes in various advertising forms, such as banners, also in relation to the User's interests. This does not mean that all Personal Data is used for this purpose. Data and conditions of use are set out below. Some of the services listed below may use Cookies to identify Users or use the behavioral retargeting technique, i.e. displaying personalized advertisements based on the User's interests and behaviour, including those detected outside this Application. For more information on this, we suggest you check the privacy policies of the respective services. In addition to the possibility of opting out offered by the services listed below, the User can opt for exclusion from receiving cookies relating to a third party service.

  • DISPLAY OF CONTENT FROM EXTERNAL PLATFORMS

This type of service allows you to view content hosted on external platforms directly from the pages of this Application and to interact with them. If a service of this type is installed, it is possible that, even if the Users do not use the service, it may collect traffic data relating to the pages in which it is installed. Widget Instagram (Instagram, Inc.) Instagram is an image viewing service managed by Instagram, Inc. which allows this Application to integrate such content within its pages. Personal Data collected: Cookies and Usage Data. Place of processing: USA Widget Video YouTube (Google Inc.) YouTube is a video content viewing service managed by Google Inc. which allows this Application to integrate such content within its pages. Personal Data collected: Cookies and Usage Data. Place of processing: USA Google Fonts (Google Inc.) Google Fonts is a font style visualization service managed by Google Inc. which allows this Application to integrate such content within its pages. Personal Data collected: Usage Data and various types of Data as specified in the privacy policy of the service. Place of processing: USA

  • PAYMENT MANAGEMENT

payment management services allow this Application to process payments by credit card, bank transfer or other instruments. The data used for payment are acquired directly by the operator of the requested payment service without being processed in any way by this Application. Some of these services may also allow the scheduled sending of messages to the User, such as emails containing invoices or payment notifications. PayPal (PayPal) PayPal is a payment service provided by PayPal Inc., which allows the User to make online payments. Personal Data collected: various types of Data as specified in the privacy policy of the service. Personal Data collected: various types of Data as specified in the privacy policy of the service. Place of processing: USA – Privacy Policy

  • ADDRESS MANAGEMENT AND SENDING EMAIL MESSAGES

This type of service allows you to manage a database of email contacts, telephone contacts or contacts of any other type, used to communicate with the User. These services could also allow you to collect data relating to the date and time of display of the messages by the User, as well as to the User's interaction with them, such as information on clicks on the links inserted in the messages.

  • INTERACTION WITH SOCIAL NETWORKS AND EXTERNAL PLATFORMS

Facebook: Personal Data and Usage Data Users who have provided their telephone number and have and have requested information or sent personal data to place orders, could always be contacted on Facebook for commercial or promotional purposes connected to this Application, as well as to fulfill support requests. Personal Data collected: ZIP code, city, Tax Code, surname, email, User ID, profile picture, billing address, shipping address, name, house number, telephone number, password and province. Statistics collected directly

  • REGISTRATION AND AUTHENTICATION

By registering or authenticating, the User allows the Application to identify him and give him access to dedicated services. Depending on what is indicated below, the registration and authentication services could be provided with the help of third parties. If this happens, this application will be able to access some data stored by the third party service used for registration or identification. Google OAuth (Google Inc.) Google OAuth is a registration and authentication service provided by Google Inc. and connected to the Google network. Personal Data collected: various types of Data as specified in the privacy policy of the service. Place of processing: USA – Privacy Policy Instagram Authentication (Instagram, Inc.) Instagram Authentication is a registration and authentication service provided by Instagram, Inc. and connected to the Instagram social network. Personal Data collected: various types of Data as specified in the privacy policy of the service. Place of processing: USA – Privacy Policy Facebook Authentication (Facebook, Inc.) Facebook Authentication is a registration and authentication service provided by Facebook, Inc. and connected to the Facebook social network. Personal Data collected: various types of Data as specified in the privacy policy of the service. Place of processing: USA – Privacy Policy Direct registration (This Application) The User registers by filling out the registration form and providing his/her Personal Data directly to this Application. Personal Data collected: ZIP code, city, Tax Code, surname, email, User ID, profile picture, billing address, shipping address, name, house number, telephone number, password and province. Statistics collected directly Personal Data: Cookies and Usage Data The personal data of users who consult this site or use the services made available through it, will be communicated:

• to the personnel of Ceramica Sud Curlante Srl specifically authorized for processing pursuant to art. 29 of the Regulations as part of their respective duties and to the extent necessary to allow the performance of activities strictly related to the provision of the requested services;

• to Aruba SpA as responsible for the provision of hosting services for the www.ceramicasud.it www.ceramicasud.com sites

• to couriers for managing the delivery of products;

• to subjects, authorities or bodies to whom it is mandatory to communicate personal data by virtue of legal provisions or orders of the competent authorities;

Users' personal data will not be transferred abroad, to countries or international organizations not belonging to the European Union that do not guarantee an adequate level of protection, recognized, pursuant to art. 45 of the Regulation, based on an adequacy decision of the EU Commission. In the event that it is necessary for the provision of services, the transfer of personal data to countries or international organizations outside the EU, will be carried out in compliance with Articles. 45-49 of the Regulation.

  • SALE OF GOODS AND SERVICES ONLINE

The Personal Data collected are used for the provision of services to the User or for the sale of products, including payment and possible delivery. The Personal Data collected to complete the payment may be those relating to the credit card, the current account used for the transfer or other payment instruments provided. The payment data collected by this application depend on the payment system used.

  • PRIVACY AND INFORMATION POLICY

Ceramicasud.it believes that the privacy of its users constitutes a fundamental resource for its business. The privacy policy adopted by ceramicasud.it, the information activity carried out regarding the data processing activities of visitors and customers of the ceramicasud.it website, the preparation of technological measures aimed at avoiding the dispersion of data, clearly demonstrate the commitment and reliability of our company regarding the processing of personal data.

As foreseen by the Legislative Decree n. 196 of 30 June 2003 which replaced Law no. 675 of 31 December 1996, we inform you of the following: The Legislative Decree n. 196 of 30 June 2003 "Code regarding the protection of personal data", governs the methods for the collection, treatment, storage and possible communication and / or dissemination of personal data, specifying the rights and duties of the interested parties. The processing of personal data by the Data Controller complies with the provisions of the legislation in force.

Type of users

In relation to the use of the website, users can access some services anonymously, while for other services (eg newsletter) it is necessary to register before use.

Data collection

The data of private users are collected by the Data Controller exclusively by filling in certain forms (hereinafter referred to as "forms") offered "online" on the website. The forms are of different types depending on the type of service that the user intends to use. The Data Controller collects company data both "online" on the website, and through direct contact and the stipulation of contracts. Purpose of the processing

The data collected through the site, processed lawfully and according to principles of correctness, will be used, with the user's consent, in order to obtain the services provided on the site itself. The data processing can be aimed at detecting the degree of visitor and user satisfaction with the quality of the services rendered. The data collected can be used to provide services related to obtaining commercial proposals and requesting loans offered by banks or financial companies. The processing of data may be directed to the fulfillment of the purposes of information and commercial promotion of products distributed by the company and by third-party companies, the list of which is available at the company's registered office. The sending of e-mail messages to any addresses present on the site involves the acquisition by the Company of the sender's address. This address, together with any other personal data collected, is necessary to be able to respond to requests sent and to be able to provide the services expressly requested. The data is processed in electronic format, with the aid of automated procedures, and is carried out directly by the organization of the Data Controller or by subjects external to this organization, as managers and / or persons in charge of processing, as well as by service companies. , as managers and / or persons in charge of the processing. Appropriate security measures are envisaged to avoid the incorrect or illegal use of data, access by unauthorized parties and the loss of the data. No data collected through the site is subject to disclosure.

Nature of data transfer

The provision of data is optional, but any refusal by the interested party will make it impossible for the Data Controller to follow up on requests and carry out the requested services.

Methods of processing

The Data Controller processes the data in compliance with regulatory obligations, ensuring full compliance with the law, contracts and regulations. The registration and processing of data take place in computer form, with logic strictly related to the aforementioned purposes and, in any case, in order to guarantee the security and confidentiality of the data. The Data Controller processes personal data and processes them both directly and using the work of other subjects who will act as managers, internal or possibly external to the Data Controller's structure, or as agents.

Data security

The data collected and processed are protected with physical and logical methods such as to minimize the risks of unauthorized access, dissemination, loss and destruction of data, pursuant to Legislative Decree 196/2003 and the annex "Disciplinary technical".

Transmission and dissemination of data

The data provided by the user are communicated and used exclusively by the Data Controller and by any companies appointed as data processors. Where specified, for some services, the data is communicated to companies that collaborate or use the services of the Data Controller, with the sole intention of providing the services requested by the user. In these cases the companies are autonomous owners, and the Owner is not responsible for the data processing on their part. Furthermore, the Data Controller is not responsible for the contents and compliance with the Privacy legislation by sites not managed by the Data Controller to which reference is made.

Transfer of data abroad

The personal data collected through the site may be transferred outside the national territory, solely and exclusively for the execution of the services requested through the site and in compliance with the specific provisions of the Code.

Use of cookies

Cookies have the purpose of speeding up the analysis of Internet traffic and making it easier for users to access the services offered by the site.

Duration of treatment

The data processing will last no longer than necessary to fulfill the purpose of the collection, i.e. the storage of search criteria, notification, publication of advertisements and contact with agencies. Therefore, the processing will last until the interested party decides to delete the data entered, by communicating to the Data Controller.

Rights of the interested party

Article 7 of the aforementioned decree confers on the interested party the exercise of specific rights. In particular, the interested party has the right to obtain confirmation of the existence or not of personal data, even if not yet registered, and that such data be made available in an intelligible form. You can also ask to know the origin of the data, the logic, the purposes and methods on which the processing is based as well as the identification details of the Data Controller, the Manager, the Representative in the territory of the State and the subjects / categories to whom they can to be communicated the data or that may come to knowledge as a designated representative in the State, as Managers or Officers. You can obtain the cancellation, transformation into anonymous form or blocking of data processed in violation of the law as well as the updating, rectification or, if there is interest, the integration of data; can also obtain certification that said operations have been brought to the attention of which data have been communicated; can oppose, for legitimate reasons, the treatment itself.

Mode of treatment

The Holder is the Personal Information of Users by appropriate security measures to prevent the unauthorized access, disclosure, modification or unauthorized destruction of Personal Data.

The treatment is carried out using computers and / or computer, with organizational procedures and strictly related to the purposes indicated. In addition to the Holder, in some cases, may have access to the data categories of personnel involved in the site (personnel administration, sales, marketing, legal, system administrators) or external parties (such as third party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, in charge of handling by the owner. The updated list of Managers may be required to the Owner.

Place:

The Data is processed at the Data Controller's operating offices and in any other place where the parties involved in the processing are located. For more information, contact the Data Controller at info@ceramicasud.com.

Times:

The data are kept for the time necessary to perform the service requested by you, or required by the purposes described in this document, and the user can always ask discontinuation of treatment or deletion of data.

The use of the data collected

The User Data is collected to allow the Owner to provide its services, as well as for the following purposes: Contacting the User, Access to accounts on third party services, Statistics, Interaction with external social networks and platforms, Remarketing and behavioral targeting , Registration and authentication, Display of contents from external platforms, Management of addresses and sending of email messages, Management of payments and Interaction with live chat platforms.

The types of Personal Information used for such purposes are given in the specific sections of this document.

User Rights Users may exercise certain rights with reference to the Data processed by the Data Controller. In particular, the User has the right to: withdraw consent at any time. The User can withdraw consent to the processing of their Personal Data previously expressed. oppose the processing of your data. The User can object to the processing of their Data when it occurs on a legal basis other than consent. Further details on the right to object are indicated in the section below. access your data. The User has the right to obtain information on the Data processed by the Data Controller, on certain aspects of the processing and to receive a copy of the Data processed. verify and request rectification. The User can verify the correctness of his Data and request its updating or correction. ? obtain treatment limitation. When certain conditions are met, the User can request the limitation of the processing of their Data. In this case, the Data Controller will not process the Data for any other purpose than their conservation. obtain the cancellation or removal of their Personal Data. When certain conditions are met, the User can request the cancellation of their Data by the Owner.? receive your data or have it transferred to another holder. The User has the right to receive his / her Data in a structured format, commonly used and readable by an automatic device and, where technically feasible, to obtain the transfer without obstacles to another owner. This provision is applicable when the Data is processed with automated tools and the processing is based on the User's consent, on a contract to which the User is a party or on contractual measures connected to it. propose a complaint. The User can lodge a complaint with the competent personal data protection authority or act in court. Details on the right to object When the Personal Data are processed in the public interest, in the exercise of public authority vested in the Data Controller or to pursue a legitimate interest of the Data Controller, Users have the right to oppose the processing for reasons connected to their particular situation. Users are reminded that, if their Data are processed for direct marketing purposes, they can oppose the processing without providing any reasons. To find out if the Data Controller processes data for direct marketing purposes, Users can refer to the respective sections of this document. How to exercise the rights To exercise the rights of the User, Users can direct a request to the contact details of the Owner indicated in this document. Requests are filed free of charge and processed by the Data Controller as soon as possible, in any case within one month. Cookie Policy This Application uses Cookies. To find out more and to view the detailed information, the User can consult the Cookie Policy. Further information on processing Defense in court The User's Personal Data may be used by the Owner in court or in the preparatory stages for its eventual establishment for the defense against abuse in the use of this Application or related Services by the User . The User declares to be aware that the Data Controller may be obliged to disclose the Data by order of the public authorities. Specific information At the request of the User, in addition to the information contained in this privacy policy, this Application could provide the User with additional and contextual information regarding specific Services, or the collection and processing of Personal Data. Information not contained in this policy Further information in relation to the processing of Personal Data may be requested at any time from the Data Controller using the contact details. Responding to “Do Not Track” Requests This Application does not support “Do Not Track” requests. To find out if any third-party services used support them, the User is invited to consult their respective privacy policies. Changes to this privacy policy The Data Controller reserves the right to make changes to this privacy policy at any time by informing Users on this page and, if possible, on this Application as well as, if technically and legally feasible, by sending a notification to Users through one of the contact details held by the Owner. Therefore, please consult this page regularly, referring to the date of the last modification indicated at the bottom.

Data controller

The interested party may also contact the Data Controller at any time, directing requests to the following address: info@ceramicasud.com

for:

- know the updated list of those responsible

- have full clarity on the operations that have been described to you

- exercise the rights referred to in art. 7 Legislative Decree no. 196/2003

Last modified 07/07/2023

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