RIGHT OF WITHDRAWAL

  • Right of withdrawal

It results by customer right and by law within 14 days of delivery. You will be able to freely decide whether to return part of your purchase or all the products: we will refund the price of the returned products (shipping costs will be refunded and the return costs will be borne by the customer) within 14 days from when we became aware of your wish to exercise this right.

How to exercise your right of withdrawal?

To exercise the right of withdrawal, it is sufficient to inform us of your decision to withdraw from this contract by means of an explicit declaration (for example a letter sent by AR mail).

Sending address:

South ceramics –

Ceramics Center of Southern Italy

– Viale Einaudi snc 73026 Melendugno / (Industrial area)

The refund will be made using the same means of payment you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement. The refund may be suspended until receipt of the goods or until the consumer has demonstrated that he has returned the goods intact and compliant with a new sale.

Goods having customized dimensions are excluded from the right of withdrawal.


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